FAQ's
Shipping
How fast do we ship?
Orders are usually shipped within 24 hours.
Orders are
shipped on business days only (Monday through Friday) excluding federal holidays
within the United States.
Is shipping included in the order? Yes, shipping charges are included in the order and vary depending on the method selected for shipping.
Payment Options
Do we accept credit cards or bank cards? Yes, through PayPal.
Do we accept checks or money orders? Yes, we accept checks & money orders. Please complete and send the mail order form. Please allow additional processing & handling time (approximately 5 business days).
Sales Tax
Is there sales tax? There is sales tax on the cookbook and it is included in the price of the cookbook.
Returns & Refunds
Can an item be returned for a refund? You may return new, unopened items within 7 days of delivery for a full refund (shipping charges excluded). Items should be returned in their original product packaging. We'll notify you via e-mail of your refund once we've received and processed the returned item.
No Refunds on:
- Any cookbook that has obvious signs of use.
- Any cookbook that is not in its original condition, is damaged, or is missing parts for reasons not due to our error.
- Any item not returned in the condition it was received.
Misc.
Can you cancel an order? If you need to cancel an order after it has been placed please call (321) 214-0707. Please have the details of your order available.
eCookbook... the Cooking for Food Allergies Everyday & Gourmet eCookbook is sent via YouSendIt within 24 hours of purchase and is password protected.